It’s been four years since Jennifer Hooper, 56, has been able to work or drive. On bad days, she can’t make herself dinner.

Her career as a senior marketing director with a software startup came to a shuddering halt in July of 2020, when she fell sick and tested positive for COVID. Her initial fever and cough contorted into crushing fatigue, brain fog, blurred vision, dizziness, chest pain and more — and the debilitating symptoms never left.

Largely confined to her home in Portola Valley, Hooper has struggled to find doctors who take her symptoms seriously.

“I had one doctor look at me in a way that said, ‘Yeah, right,’” she said in a hoarse, gravelly voice.

Hooper’s experience is all too common. An estimated 17 million adults in the United States have long COVID, according to the CDC — which defines the condition as COVID symptoms that persist for at least three months — but it is poorly understood, and there are no FDA-approved drugs to treat it.

That leaves patients scrambling to find doctors who are open-minded and confident enough to experiment with different medications. Such physicians are in short supply: According to a 2023 survey by the de Beaumont Foundation, a nonprofit that focuses on public health, only seven percent of doctors are “very confident” about diagnosing long COVID, and just four percent have the same confidence in their ability to treat the condition.

Research into long COVID is still at an early stage. One major difficulty is that it probably isn’t one condition but a constellation of overlapping consequences of infection with the coronavirus. These may include the virus persisting in parts of the body, long-lasting disruption of the immune system, clotting in microscopic blood vessels, or changes to the bacteria and viruses that naturally inhabit our bodies. Long COVID is thought to be related to a similarly enigmatic condition called ME/CFS, a chronic fatigue syndrome, which can be triggered by infections with other viruses.

In mid-October of last year, Hooper was scheduled for an appointment at the Stanford Post-Acute COVID-19 Syndrome Clinic, or PACS — one of the few clinics in the Bay Area where doctors from multiple specialties who are familiar with the needs of COVID long-haulers will work with them to manage their symptoms. But its wait list is so long that her doctor will not be able to see her until September.

“When it’s taking you a whole year just to get an appointment, that just shows that the demand is much stronger than there is capacity for,” Hooper said, trailing off as brain fog cluttered her thoughts. She resumed a few minutes later. “It is essential that we get good doctors who listen and don’t try to write you off or gaslight you into believing it’s all in your head.”

Dr. Hector Bonilla, co-director of the Stanford PACS clinic, sees 15 to 20 long COVID patients a week. He said the clinic has been hiring more doctors and is working on cutting wait times. But hiring remains a challenge, he said, because too few providers want to focus on long COVID.

Dr. Hector Bonilla, co-director of the Stanford Post-Acute COVID-19 Syndrome Clinic, on Sept. 12, 2022, outside the clinic in Atherton, Calif. (Dai Sugano/Bay Area News Group) 

“Either they lack knowledge of long COVID, or they feel these patients are hypochondriacs — people with health anxiety with numerous, complicated complaints,” Bonilla said.

Charlie McCone, 35, used to work in marketing, communications and advocacy at a nonprofit in San Francisco. Before he contracted COVID in the pandemic’s first wave in March 2020, he was cycling 10 miles a day, on average. He now needs to rest after just half an hour listening to music or ten minutes of reading — both former passions of his.

McCone’s most debilitating symptom was shortness of breath.