Dublin hospital urges patients to ‘consider all available care options’ as ‘serious performance issue’ sees systems down

A DUBLIN hospital has undergone a “serious performance issue” after a tech outage led to major delays.

Earlier today, St James’s Hospital in Dublin 8 saw a major tech issue on its systems lead to significant delays within the emergency department.

The problem resulted in the hospital undergoing issues with processing patients.

Due to the issue, they asked the public to avail of all care options before going to the emergency department.

They noted that this included injury clinics, the GP, and local pharmacies.

In a social media statement, they said: “St James’s Hospital is experiencing a serious performance issue with its patient administration system.

“This is severely impacting the processing of patients through our emergency department, leading to significant delays.

“The problem is being dealt with as a high priority by the hospital.

“Please consider all available care options including injury clinics, your GP or your local pharmacy before coming to St James’s Hospital’s Emergency Department.”

St James’ Hospital has since confirmed to The Irish Sun that the issue has been resolved.

They said: “The IT issues have now been resolved and we will be removing the alert message from our website and social media channels shortly.”

This comes as the first case of a new mpox has been found in Ireland – with symptoms similar to those of the flu.

The clade I mpox strain has been detected in one person in the country.

FIRST CASE

Although it is just the first case, the HSE is warning that “it is not unexpected”.

This is because there have been a small number of cases found elsewhere in Europe and in other countries.

But they are reassuring everyone that the risk to the public remains low.

RETURN FROM CONGO

The Irish resident who has been diagnosed with clade I mpox had recently returned from the Democratic Republic of Congo.

Mpox is currently circulating through the community in the Democratic Republic of Congo.

The HSE is advising anyone who has recently returned from a country where mpox is circulating in the community to monitor themselves for symptoms for three weeks.

COMMON SYMPTOMS

If they have any symptoms or concerns, they should seek medical advice.

The common symptoms of mpox include a skin rash or pus-filled lesions which can last from two to four weeks.

It can also cause fever, headaches, muscle aches, back pain, low energy and swollen lymph nodes.

Mpox can be passed on to other people through close contact, and through contaminated materials.

It can also spread from animals to people.

St. James's Hospital sign.
Wikipedia

St James’ Hospital has since confirmed to The Irish Sun that the issue has been resolved[/caption]


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