I work in a department with an ombuds office but I honestly wonder what benefits an office like this brings to employees and leaders. Things don’t seem to change despite complaints. Read MoreHere are four ways public servants can push ombuds to be more impactful. Public Service, Explainer, Ombudsman, Ottawa Sun, Public Service Confidential I work in a department with an ombuds office but I honestly wonder what benefits an office like this brings to employees and leaders. Things don’t seem to change despite complaints. Read More