Amazon Web Services says widespread internet outage issues are resolved

Apps including Snapchat, Fortnite and Roblox were experiencing outages on Monday.

​Apps including Snapchat, Fortnite and Roblox were experiencing outages on Monday.   

Amazon Web Services (AWS) said widespread internet outages have been resolved after impacting many users for much of Monday, preventing access to some popular websites.

The Amazon cloud computing company, which supports wide swaths of the publicly available internet, issued an update Monday evening, saying all AWS services returned to normal operations.

Outage reports for AWS began to decline at about 2 p.m. ET, though they remained elevated, according to DownDetector, a site that tracks online problem reports from users.

An elevated number of outage reports on Monday afternoon indicated ongoing problems affecting a slew of popular online applications, including Venmo, Microsoft Outlook, Zoom, Snapchat and Lyft, DownDetector showed. Outages were also reported for Amazon, as well as its Alexa assistant and Ring cameras.

The first message, posted at 3:11 a.m. ET, said the company was “investigating increased error rates” for its East Coast region, which it refers to as “the US-EAST-1 Region.” DownDetector showed at about the same time a spike in outages across the internet.

After a series of updates on technical matters, AWS at about 5:22 a.m. ET said it had applied “internal migrations” that were leading to “early signs of recovery” from some services using AWS.

A few moments later, the company said it was seeing “significant” signs of recovery.

“Most requests should now be succeeding,” an AWS update said. “We continue to work through a backlog of queued requests. We will continue to provide additional information.”

Shares of Amazon ticked up 1.3% in midday trading, despite the outage.