Ottawa council directs OC Transpo to explore compensation for service disruptions

Ottawa city council passed two motions directing OC Transpo to explore compensation, including potential refunds, for frustrated riders and to establish a “framework” for transit reliability and accountability. Read MoreA motion that passed Wednesday suggests forms of compensation that could include refunds, capital improvements to reliability and discounted future service.  News, Local News, OC Transpo, Ottawa City Council, Ottawa Sun, Realtime Ottawa city council passed two motions directing OC Transpo to explore compensation, including potential refunds, for frustrated riders and to establish a “framework” for transit reliability and accountability. Read More